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Shipping & Returns

We use Fastways Courier and New Zealand Post for shipping your goods. You will be given the options and shipping cost at the time of purchase.

You can check the shipping cost of your order at any stage by clicking on the top menu link View Cart and going to calculate shipping & handling

Timeframes
We aim to ship your order the same day payment is confirmed.

Fastways Courier – Overnight however allow 1-2 days NOTE – We can not ship to PO BOX addresses with this option. Rural deliveries are extra.

NZ Post – Standard post allow 2-4 days.

Pickups
We allow pickups by arrangement. When completing your purchase documentation please state you wish to pickup. There is no fee for pickups.

Returns Policy
If you need to return your goods because they are faulty, repack the product in the original packing materials and enclose a letter of explanation. Returned products without a letter of explanation may not be accepted. The product must be in unused condition and in original packaging material. Original shipping and handling and return postage charges will not be refunded. Defective merchandise will be exchanged for same or similar products if returned within 30 days from the date of shipment. Return shipping cost is the responsibility of the customer.